Lucy - Elegant Wedding Guest Dress

Have a question or need assistance? Our support team is always available to help with product inquiries or order issues.

💬 Fast Responses – We typically reply within 30 minutes.

📞 24/7 Customer Support – Reach out anytime; we’re happy to assist!

We are proudly shipping to:

1. United States
2. United Kingdom
3. Canada
4. Australia
5. New Zealand
6. Spain
7. Rest of EU and UAE

• Processing Time: Orders are processed and dispatched within 1-3 business days.
• Shipping Carriers: We use Royal Mail, DHL, FedEx, Yodel and USPS to ensure reliable delivery.
• Estimated Delivery: Standard shipping typically takes 3-7 business days.

You'll receive a tracking number as soon as your order is shipped.

If you have any questions, feel free to reach out to our support team!

At Serenity’s, we want every purchase to feel just right. That’s why our policy is crafted to be transparent, fair, and straightforward.

Satisfaction Promise

We hope you love your order, but if you don’t, here's how you can make it right:

• 30-Day Return Window
  You have 30 days from delivery to request a return or exchange.
  

For more about our return policy please read the full guid